Hot Key & Sharp Code Summary

Hot Keys

Hot key	Action
Ctrl + [home]	Going to the chat box.
Ctrl + [n]	Choosing No. [n] client in the client list. [n] ranges from 1 to 9.
Alt + [n]	Choosing No. [n] item in the search results. [n] ranges from 1 to 9.
Alt + 0	Copying the current search result and pasting it into the chat box.

Sharp Code	Action
#flag	Flag or unflag the current client.
#[n]	Selecting No. [n] client in the client list. [n] ranges from 1 to 9.
#/[keyword]	Searching for the given keyword(s) in the knowledge base. To search for multiple keywords, use slash as separator: #/[keyword1]/[keyword2]/.../[keyword5]. Up to five keywords allowed.
#+[title]	Adding the message to knowledge base. Text before #+ becomes knowledge body and part after #+ becomes title. If the message begins with #+, the last message sent by the operator will become knowledge body.