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If you haven't, get the JS codes for the widget.

Adding Acobot to Magento Online Store

  1. Log in to your Magento store.
  2. Go to "System" -> "Configuration."
  3. Go to "General" -> "Design" -> "Head."
  4. Paste the JS codes copied above in there.
  5. Save your work and flush the cache.

The widget will then show up.