Give your site URL
Acobot will study your website and create an AI chatbot for you. It will get ready to work in a few minutes or seconds, depending on the size of your website.
Make a widget
Acobot uses a chat widget to interact with your website visitors. By choosing an avatar, style and color with a few clicks, you can make the widget perfectly match your website. It doesn't require any web design expertise.
Based on the web page visitors are browsing, Acobot sends applicable messages to welcome them.
Acobot chats with your website visitors and tries to answer their questions based on your website.
Acobot opens web pages for visitors, without requiring a click, delivering an exceptional user experience.
Acobot adds search to your site, allowing visitors a quick discovery of your products, services or contents.
Acobot provides an approachable contact point. Visitors can reach you conveniently, with a conversational experience.
Acobot interacts with visitors via both text and voice simultaneously, making your website even more engaging.
We've tested various layouts and the one we choose delivers 6.0% more leads than the traditional chat box.
When we replace photos of people with cartoons for avatar, Aco delivers 4.9% more leads on average.
Simply allowing visitors to ask questions has increased 7.2% leads! More leads have been generated when Aco gives answers.
Sales leads increase 5.1% when Aco opens web pages for visitors, without requiring them to click for navigation.
After adding site search, the visitors who use search contribute 4.2% more sales leads.
The voice, not perfect yet, has brought longer session duration and 3.5% more leads.
None of our customers, including those who have as many as 5 full-time agents, can provide 24/7 live chat service because of the uneven traffic. The service is not available for the most time and the live chat software just works as a contact form.
Aco works 24 hours a day, 7 days a week, never missing out a single visitor.
Visitors often hesitate to interact with a human agent for the reason of feeling pushed. Such feeling is gone when they chat with a chatbot. Our A/B tests show cartoon avatars deliver more chats and leads than human photos.
Furthermore, our tests reveal that with our unique widget layout, which allows users to start interaction with a single click, Aco can start more chats and thus capture more leads.
Zero wait time
Visitors become impatient if they don’t get a response in 6 seconds during a chat. However even the full-time live chat agents cannot always guarantee to respond so promptly. Many chats start and then die simply for this reason.
Aco can always give a reply in one or two seconds, giving visitors a pleasant and predictable experience. Such capability, together with our unique widget layout, makes the instant interaction between visitors and Aco always available.
Aco has a simple workaround for its weakness
Both live chat agents and Aco try to convert visitors into leads by helping them. As live chat agents excel Aco in question answering, they should be able to achieve a much higher conversion rate, right? However that's not true.
When Aco gets a question that it can't answer, which does occur now and then, it simply offers human services and then asks visitors for their contact information. It works pretty well as many visitors give their email addresses or telephone numbers!
Aco has a strength that human can never match
Live chat agents understand their purpose is to convert visitors into leads but they can't always stick to it. Even though the conversion rate of a website has reached as high as 10%, 90% of its visitors are not willing to give their email address or telephone number as requested by live chat agents. Being rejected repeatedly can be a major psychological cause for the poor job satisfaction and low productivity of many agents.
Aco doesn't have such psychological pressure. It never hesitates to convert a visitor when appropriate and it's always as productive as designed.