General Information

This privacy policy outlines how Acobot uses and protects any information that you provide us when utilizing the website.

We are committed to ensuring that your privacy is protected. Should we request you to provide certain information by which you can be identified when using this website, please rest assured that such information will only be used in accordance with this privacy statement.

What We Collect

(a) Acobot Service Registration. When you sign up for the Acobot Services, we collect your email address, name and other contact information. We also collect your payment information as well as other information required to configure, use, pay for, and receive support for the Acobot Services, and your IP address, time you visited, and cookies (collectively, “Customer Information”). A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.

(b) Data Transacted through the Acobot Services. When you use the Acobot Services, the content of all dialogues (i.e. input and output) will be stored through the Acobot Services. Aggregate, non-personally identifiable data from the Acobot Services may be used by Acobot to help with the development, tuning and scaling of the Acobot Services.

Acobot will take reasonable measures, including technical, physical, and administrative measures and training, to protect the collected information from loss, misuse, and unauthorized disclosure, access, alteration, and destruction. Acobot safeguards the collected information according to established security standards and periodically assesses new technology for methods of protecting information.

How We Use the Information

Acobot will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Acobot will take reasonable steps to ensure that personal information is relevant to its intended use.

We use the collected information to understand user needs and improve the website according to your interests. We do not publish the information to the third party. Furthermore, we do not publish the data derived from the information in such a manner that you can be identified by the third party.

Links to Third Parties

Our website or applications may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control whatsoever over those other websites. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement.

Controlling Personal Information

Whenever you are asked to provide the information, make certain that it is acceptable to you with the way the information may be used before you provide it. Providing the information means you allow Acobot to collect and use the information as described in this Privacy Policy.

We will not sell, distribute or lease your personal information to third parties unless authorized by you or legally required to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting but only with your consent. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website or applications.

If you believe that any information we hold on you is incorrect or incomplete, please write to or email us and we will promptly make the necessary corrections.

Third Party Advertising

Advertisements that appear on Acobot are sometimes delivered or served directly to Users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and web beacons to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser view their advertisements and determine which advertisements are clicked. We do not have access to, nor control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on Acobot unless you choose to share it with them.

Changes to the Privacy Policy

We reserve the right to modify this privacy statement at any time by updating this page. You should check this page periodically. Your continued use of the Acobot website after we revise this Privacy Policy signifies your acceptance of the revised Privacy Policy.

If you have any question or concern regarding this statement, please contact us at: support [at] acobot [dot] com