You are here

Changing Mail Receipts

As the group owner, you are the first and only receipt of log mails and followup mails. You may want to change or add the receipts when you want to assign the tasks to your team.

In addition, you may add the mail-in box of your help desk system as one of receipts and thus get Aco integrated with your support workflow.

Steps to Change Mail Receipts

  1. Log in and choose a group
  2. Click Advanced tab.
  3. Click Settings tab.
  4. Click Mails tab.
  5. Add or remove the email address.
  6. Save.

The mail receipts go into effect immediately.